Rugby Citizens Advice

At Rugby Citizens Advice we provide free, confidential, impartial and independent general advice and information on a wide range of subjects including welfare benefits, disability issues, Universal Credit, debt, consumer matters, employment, housing, relationships, legal issues, health, education and much more.

We also offer a casework service for those with multiple debt problems and those having problems with housing matters including eviction and possession. Read our impact report.

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Chestnut House, 32 North Street

Rugby Citizens Advice Bureau (CAB). 1st floor, Chestnut House, 32 North Street, Rugby, CV21 2AG. (Entrance via North St Car Park)

Drop-in Service (Rugby): Mon, Tues, Weds and Fri (10am - 2pm) Closed Thursday (Thursday - Disability Rights Forms by appointment only).

email Rugby CAB You can also email us direct. Visit us on Facebook.

Wheelchair access: Yes

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Rugby Adviceline:

01788 566 238

The local telephone advice line is open Mon, Tues, Wed, and Fri (10am - 2pm) Closed Thursday.

National Adviceline

0300 330 1163 *

The national telephone advice line is open every week day from 9am-4pm.

* Calls to the above number are the same as a landline call to a home or business number. The price is the same for calls from mobiles. 0300 numbers are included in any discount schemes or inclusive call minutes that you may already have with your landline or mobile phone operator.

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For every £1 invested in our service, £3.46 is saved by government and public services (£2.9m a year).

Clients EACH DAY *

We help improve mental wellbeing, and reduce demand for mental health & GP services

* Figures based on average number of clients recorded for Rugby Citizens Advice - 2016/17

At Rugby CAB We provide:


Don't let financial problems escalate. Come and see us as soon as you can. We have expert debt caseworkers who can help you get back on track.


Claiming benefits can sometimes be complex with the potential for delays. If you need advice on benefits, talk to us straight away.


Its important to keep the roof over your head. If you have a problem related to housing, please attend one of our walk-in sessions as soon as possible.


We know that family matters can have a knock-on effect in terms of money, housing, and other issues. Come and see us and we'll give you the best advice we can.

We are currently looking for volunteer advisers

BRANCAB: Registered (Charity Registration Number 1103630 Company Limited by Guarantee. Registered Number 5056654 (England). The Registered Office is Mitre House, School Road, Bulkington, Warwickshire CV12 9JB. Authorised and and regulated by the Financial Conduct Authority FRN 617506. I LAW Referral Service I Compaints Procedure I Privacy Policy I Disclaimer Volunteering Rugby.